Privacy policy
This Privacy Policy is to notify our customers on how we collect, use and disclose your personal information while using our website. Throughout the policy, 'we' and 'us' is referring to Messy Magic by Jess.
Collecting Personal Information
In this Privacy Policy, your personal information is identified as anything the is uniquely connected to you. While browsing the website, the information we collect is about the device you use, how you have browsed our site and any information you provided to make a purchase. Please read carefully as to how we collect your information.
- While browsing, we collect your IP address, time zone, web browser, cookie information, product viewing, search terms and site interaction. We collect this to provide a up to date site to be used accurately and for us to perform analytics. This is collected through our sites cookies and log files and is collected via Shopify.
- When making an order, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number. We collect this information in order to provide and fulfill our service to you, to process payment information, arrange shipping, provide invoices, order confirmations, communication with you, screen orders for potential risk or fraud and provide you information in regards to our product and service. This information is all collected from you and will only be shared with Shopify and shipping fulfillment such as Australia Post.
Our website only accepts information and payment from those that are 18 years and older. If a minor has come to purchasing and giving information to us, pleasure contact us so that we can remove their information.
Sharing Personal Information
In order to keep your personal information safe, we only share it with our service provider to fulfill our contract with you. We use Square Up to run our online store and you can find more information about heir Privacy Policy at the following link: Shopify Privacy Policy
Please note that we will only share information if requested to comply with laws and regulations, to respond to a subpoena, search warrant or other lawful request or to protect our rights.
Using Personal Information
In regards to your Personal Information, we will only use it for services such as: products, processing payment, shipping and fulfillment and keeping you updated with our services, products and current offers.
Data Retention
Your personal information will be collected for our records unless and until you ask us to erase this information.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
Changes
Please be mindful that we may update our privacy policy at any time to keep up with changes with legalities.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at admin@messymagicbyjess.com.au